Intro to Business › Section I · Motivating employees › Topic I.3
McGregor's Theory X and Theory Y
Two managers can run the same team with the same budget and get very different results, because they start from different beliefs about people. Douglas McGregor argued that those beliefs, more than any technique, decide how an organisation is managed.
In this topic
- Assumptions come first
- Theory X
- Theory Y
- Worked example: a self-fulfilling prophecy
- Worked example: two branch managers
- What Theory Y is not
- Ouchi's Theory Z
- How well does it hold up?
- Common mistakes to avoid
- Key takeaways
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