Intro to Business › Section L · Distribution and promotion › Topic L.2

Wholesaling and retailing

Most products reach you through two kinds of firm you rarely think about together: wholesalers, which sell to businesses, and retailers, which sell to you. Knowing what each does, and the many forms each takes, explains much of how a market actually works.

In this topic

  • The middle of the channel
  • What wholesalers do
  • Merchant wholesalers
  • Agents and brokers
  • Worked example: agent or employee?
  • Retailing
  • Store retailers
  • Nonstore retailers
  • Retail image and atmosphere
  • Worked example: reading employee density
  • Common mistakes to avoid
  • Key takeaways

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