Intro to Business › Section K · Products and pricing › Topic K.6

What a product is

A product is never just the object in the box. Buyers pay for a bundle of benefits, and how a product is classified tells a marketer how people will shop for it.

In this topic

  • A bundle of benefits
  • Three levels of a product
  • Goods and services
  • Consumer or business product?
  • Four kinds of consumer product
  • Worked example: classifying purchases
  • Classifying business products
  • Worked example: a furniture factory's purchases
  • Product items, lines and mixes
  • Common mistakes to avoid
  • Key takeaways

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