Intro to Business › Section K · Products and pricing › Topic K.5

Market segmentation

No product pleases everyone. Segmentation splits a market into groups with similar needs, so a firm can choose the groups it serves best and speak to each in a way that lands.

In this topic

  • Why divide a market
  • Demographic and geographic segmentation
  • Psychographic, benefit and volume segmentation
  • Worked example: who really drives sales?
  • Segmenting business markets
  • What makes a segment worth targeting
  • Targeting strategies
  • Worked example: choosing a target
  • Positioning and perceptual maps
  • Researching segments
  • Common mistakes to avoid
  • Key takeaways

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