Intro to Business › Section B · Ethics and social responsibility › Topic B.4
Responsibilities to stakeholders
A company that is admired for its conduct meets its obligations to the people its decisions affect. This topic works through those groups one by one, employees, customers, society and the environment, and investors, and shows how firms handle the conflicts between them.
In this topic
- Who the stakeholders are
- Responsibilities to employees
- Responsibilities to customers
- Responsibilities to society
- Protecting the environment
- Corporate philanthropy
- Worked example: a 1% pledge
- Responsibilities to investors
- Worked example: a factory decision
- Common mistakes to avoid
- Key takeaways
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