Intro to Business › Section B · Ethics and social responsibility › Topic B.3

Managing a socially responsible business

What does a business owe society beyond obeying the law and making money for its owners? Corporate social responsibility tries to answer that question, and the answers range from "nothing more" to "a great deal". This topic sets out the main ideas, the debate and the ways firms measure their impact.

In this topic

  • What corporate social responsibility means
  • The pyramid of responsibilities
  • Worked example: placing actions on the pyramid
  • The debate: Friedman and the stakeholder view
  • Three kinds of behaviour
  • The triple bottom line
  • Worked example: emissions intensity
  • CSR in practice
  • Common mistakes to avoid
  • Key takeaways

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