Intro to Business › Section I · Motivating employees › Topic I.1

Early motivation theories and the Hawthorne studies

Before managers asked what people need from work, they asked how to get more output from each hour. The answers given by Frederick Taylor and by the researchers at the Hawthorne Works still shape how organisations think about pay, supervision and teams, even though some of the famous findings are weaker than the legend.

In this topic

  • What motivation means at work
  • Taylor and scientific management
  • Worked example: setting a standard time
  • What scientific management missed
  • The Hawthorne illumination tests
  • Mayo and the human relations view
  • Worked example: reading the Hawthorne evidence
  • The Hawthorne effect and the legacy
  • Common mistakes to avoid
  • Key takeaways

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