Accounting › Section W · Short-term decision making › Topic W.2

Accepting or rejecting a special order

A customer offers to buy a large batch at a price below your usual one. Whether that is a bargain or a mistake depends on one question above all: is there spare capacity to make the extra units?

In this topic

  • What a special order is
  • Start with capacity
  • The rule when there is spare capacity
  • The full-cost trap
  • Worked example: spare capacity at Saltash Kayaks
  • When the plant is already busy
  • Worked example: when the plant is nearly full
  • Qualitative factors
  • Legal limits on price differences
  • Common mistakes to avoid
  • Key takeaways

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