Intro to Business › Section H · Human resources and labor relations › Topic H.4
Training and development
New hires need to learn the job, and experienced staff need new skills as technology and customers change. Training and development turns that learning into better performance, and good firms check whether it actually worked.
In this topic
- Why firms invest in learning
- The training process
- Orientation and onboarding
- On-the-job training
- Off-the-job training
- Worked example: choosing the methods
- Did the training work? Four levels
- Worked example: return on a training programme
- Development and careers
- Common mistakes to avoid
- Key takeaways
This topic is part of Wuanberri Pro. Checking your access…