Intro to Business › Section M · Technology and information › Topic M.4

Technology management and planning

Buying technology is easy; getting value from it is not. Technology management and planning tie every IT investment to a business goal, decide which projects deserve money first, and make sure an organisation's knowledge, not just its data, is put to work.

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In this topic

Why IT spending disappoints
Managing IT across the firm
IT governance
From information to knowledge management
Making knowledge management work
The technology planning process
Fix the process first
Worked example: ranking projects
Worked example: payback and return
Build, buy or subscribe
Common mistakes to avoid
Key takeaways

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