Intro to Business › Section G · Organizational structure › Topic G.3

Using teams to boost performance

Putting people in a room and calling them a team does not make them one. This topic explains how groups behave, how real teams differ from work groups, the main types of team, how teams develop over time and what makes them perform well.

In this topic

  • Groups inside every organisation
  • Norms and cohesiveness
  • Strengths and weaknesses of group decisions
  • Work groups versus work teams
  • Three types of team
  • How teams develop: Tuckman's stages
  • Worked example: diagnosing a team's stage
  • Worked example: team size and coordination
  • Building high-performance teams
  • Common mistakes to avoid
  • Key takeaways

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