Intro to Business › Section L · Distribution and promotion › Topic L.8

Social media and e-commerce

A single post can reach millions of people in an afternoon, and a shop can sell around the world without a single store. Social media and e-commerce have rewritten promotion and distribution, and they have made marketing far more measurable.

In this topic

  • Social media as a marketing channel
  • Influencer marketing
  • Content, search and video
  • What e-commerce is
  • How big is online retail?
  • Measuring digital marketing
  • Worked example: from impression to customer
  • Worked example: an A/B test
  • Privacy and personal data
  • Common mistakes to avoid
  • Key takeaways

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