Intro to Business › Section L · Distribution and promotion › Topic L.6

Personal selling and sales promotion

Advertising makes people aware; personal selling and sales promotion often turn that awareness into a sale. One works through conversation and relationships, the other through short-term incentives, and both can be planned and measured step by step.

In this topic

  • Personal selling and its strengths
  • Kinds of selling jobs
  • The selling process: finding prospects
  • The selling process: from approach to follow-up
  • Worked example: a sales pipeline
  • Sales promotion: what and why
  • Consumer sales promotion tools
  • Matching promotions to buyers
  • Trade sales promotion
  • Worked example: does a coupon pay?
  • Common mistakes to avoid
  • Key takeaways

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