Intro to Business › Section F · Management and leadership › Topic F.1

The role of management

Every organisation, from a corner café to a global airline, has to turn people, money and materials into results. Management is the work of making that happen, and it rests on four connected functions: planning, organising, leading and controlling.

In this topic

  • Why organisations need managers
  • What management is
  • Where the functions came from
  • The four functions as a cycle
  • What each function involves
  • Efficiency and effectiveness
  • Worked example: two catering branches
  • Management in every kind of organisation
  • Worked example: sorting a manager's week
  • Common mistakes to avoid
  • Key takeaways

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