Intro to Business › Section F · Management and leadership › Topic F.2
Planning
Planning is the first management function and the one the others depend on: it decides what an organisation is trying to achieve, how and when it will get there, and who will do the work. Plans come in four types, from broad multi-year strategy to a backup plan for a crisis.
In this topic
- Deciding before acting
- Mission, vision and values
- Strategic planning
- Tactical and operational planning
- Contingency planning
- SMART goals
- Worked example: making a goal SMART
- Worked example: cascading a strategic goal
- Plans that support each other
- Common mistakes to avoid
- Key takeaways
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