Intro to Business › Section H · Human resources and labor relations › Topic H.5
Performance planning and evaluation
People do their best work when they know what is expected and hear honestly how they are doing. Performance planning sets those expectations, and evaluation compares what actually happened with what was planned.
In this topic
- From expectations to evaluation
- The performance cycle
- Annual reviews or continuous feedback?
- Where the information comes from
- Rating methods
- Worked example: an MBO review
- Rating errors
- Giving useful feedback
- Worked example: a performance improvement plan
- Common mistakes to avoid
- Key takeaways
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