Intro to Business › Section M · Technology and information › Topic M.3
Management information systems
A supermarket checkout, a monthly sales report and a chief executive's dashboard all draw on the same records but serve very different needs. Management information systems are the family of systems that turn a firm's daily transactions into the information each level of management needs.
In this topic
- What an MIS is
- Three levels of decisions
- Transaction processing systems
- Batch or real-time processing
- Management support systems and data warehouses
- Information-reporting systems
- Worked example: an exception report
- Decision support systems
- Worked example: a what-if model
- Executive and expert systems
- Common mistakes to avoid
- Key takeaways
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