Intro to Business › Section H · Human resources and labor relations › Topic H.7
The labor relations process
In many workplaces, pay and working conditions are not set by the employer alone but negotiated with a union that speaks for the workers. Understanding how unions form, bargain and enforce contracts helps managers and employees on both sides of the table.
In this topic
- What a union is
- Three phases and three levels
- The legal framework
- Organising a union
- Two sides of the campaign
- Worked example: counting an election
- Collective bargaining
- What contracts cover
- Worked example: comparing wage offers
- Common mistakes to avoid
- Key takeaways
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