Intro to Business › Section G · Organizational structure › Topic G.6
The informal organization and culture
The organisation chart shows boxes and lines, but much of the real work of an organisation flows through friendships, hallway conversations and shared habits that no chart records. This topic covers the informal organisation, the grapevine, and how culture shapes and resists change.
In this topic
- What the chart leaves out
- Functions of the informal organisation
- The grapevine
- Working with the informal organisation
- Worked example: finding the hidden connector
- Culture beneath the structure
- Why change meets resistance
- Lewin and Kotter on change
- Worked example: moving to a new system
- Common mistakes to avoid
- Key takeaways
This topic is part of Wuanberri Pro. Checking your access…